What is one of the main issues a customer has to face when purchasing imported products online or from large distributors?
The answer is simple: after-sales service and assistance are often hard to reach or simply not available. You may happen to buy a product with an extremely convenient value for money which you may have to throw it away after just a few years because you cannot have it serviced or because spare parts are nowhere to be found. What are the consequences? Throwing away a product you paid for that you could have kept using, and even if you find someone to repair it, you would still have the problem of spare parts.
What is our strength? What makes us stand out compared to the others?
Our after-sales assistance!
We have the whole range of spare parts for our products, as well as a professional, organised and quick assistance service.
But there is more. We can ship the spare parts required to your house (or to your local mechanic if you prefer) and we can pick up your product to service it under warranty.
So, choosing a GeoTech product means:
- Spare parts always available and easy to obtain
- After-sales assistance for any technical issue you may have
- Home pick up of the products to be serviced
- 2-year warranty coverage
- A workshop staff that is very familiar with the product, thus performing fast and effective repairs